Shea McNamara

Artificial intelligence is transforming how commercial insurance firms conduct new analysis, shifting the process from manual data handling to dynamic decision support. When submissions arrive, AI now extracts and structures information from broker emails, ACORD forms, and loss runs with high accuracy, automatically flagging missing fields and inconsistencies. Analysts receive

On the first day at a commercial insurance retailer, an analyst’s main goal is to understand how the business runs. Insurance may look complicated, but the work is built around a clear set of activities: bringing in clients, preparing submissions, reviewing risk, and managing renewals. Day one is about

Errors and omissions (E&O) risk is one of the most persistent and costly liabilities facing insurance professionals. Whether caused by miscommunication, incomplete documentation, or overlooked policy terms, E&O claims can lead to significant financial losses and reputational damage. Artificial intelligence (AI) is now playing a direct

The commercial insurance industry, historically characterized by cautious innovation and a reliance on human expertise, is undergoing a significant transformation in response to artificial intelligence (AI). This shift is not theoretical or speculative—it is already underway. Carriers, brokers, and MGAs (Managing General Agents) are actively integrating AI tools to

The commercial insurance sector is undergoing a profound transformation driven by advancements in artificial intelligence (AI). Once reliant on manual underwriting, rigid workflows, and legacy systems, agencies today face rising expectations from clients who demand speed, accuracy, and personalization. AI offers a means not only to meet these demands but

Artificial intelligence is rapidly changing the landscape of commercial insurance, offering powerful new tools to brokers at all stages of their careers. For junior brokers in particular—those navigating the steep learning curve of policy interpretation, carrier communication, and client management—AI provides a significant advantage. By automating time-consuming administrative